Signaltrustpilot · business
Trustpilot business profile (TrustScore, star histogram). GET /v1/trustpilot/business accepts your x-api-key header. Costs 1 credit per successful fresh call; failures and opt-in cache hits (cache_max_age) are free. Native path: GET /api/v1/web/trustpilot/business. Same request parameters and JSON shape as the reference API, so you can switch by changing the base URL.
Request parameters
TrustScore, stars, review count and star histogram for a company on Trustpilot, read from Trustpilot's public TrustBox widget data (widget.trustpilot.com) after resolving the domain through the public review-collector embed page. Works for any business.
| Parameter | Type | Required | Description |
|---|---|---|---|
query | string | No | Company domain or Trustpilot URL (e.g. www.amazon.com or https://www.trustpilot.com/review/www.amazon.com). Provide this or business_unit_id. |
business_unit_id | string | No | Trustpilot business unit id (24 hex chars). Skips the domain lookup. |
locale | string | No | Widget locale (default en-US). |
freshness | string | No | 24h (default), 1h, 7d, or live. Accepted cache hits are free; live forces refresh except simultaneous requests may share newly fetched data. |
Code examples
Set SIGNALSHELF_BASE_URL and SIGNALSHELF_API_KEY on your server.
curl "$SIGNALSHELF_BASE_URL/v1/trustpilot/business?" \
-H "x-api-key: $SIGNALSHELF_API_KEY"const response = await fetch(process.env.SIGNALSHELF_BASE_URL + "/v1/trustpilot/business?", {
headers: { 'x-api-key': process.env.SIGNALSHELF_API_KEY },
});
const body = await response.json();
if (!response.ok) throw new Error(body.error.message);
console.log(body.data, body.meta);import os, requests
response = requests.get(
os.environ['SIGNALSHELF_BASE_URL'] + "/v1/trustpilot/business?",
headers={'x-api-key': os.environ['SIGNALSHELF_API_KEY']},
timeout=30,
)
response.raise_for_status()
print(response.json())Response and pagination
The response contains data and meta. data includes platform, resource, sample:false, provider, and the public source payload. Lists return data.items; individual resources return data.data.
Author feeds include data.next_cursor. Return it unchanged in cursor for the next page. Feed entries can include reposts. Single-post lookups resolve the handle to a DID first. Deleted or moderated posts may be unavailable.
meta includes event_id, mode, cache, credits_charged, fetched_at, age_seconds, and duration_ms. A fresh successful result costs one credit; accepted cached results and failures cost zero.
Availability and failures
Implementation is not a continuous availability guarantee. Source rate limits, retention, deleted content, restrictions, and regional availability apply. This is an independent SignalShelf contract, not a drop-in competitor response format.
400: invalid parameters. 401: missing/revoked key. 402: insufficient credits. 404: missing public resource. 429: SignalShelf throttle. 502/503: upstream failure or rate limit, with credit restored.